FreeCatFights

General Category => Help and Suggestions => Topic started by: Stephanie Gibson v2.0 on November 25, 2017, 07:01:55 PM

Title: Trouble viewing profiles
Post by: Stephanie Gibson v2.0 on November 25, 2017, 07:01:55 PM
I'm having some trouble viewing profiles.  I get a screen that says "Database Error.  Please try again.  If you come back to this screen, report the error to an administrator."

I've tried clearing my cache and viewing history.  Any other suggestions?

Much appreciated!
Title: Re: Trouble viewing profiles
Post by: Stephanie Gibson v2.0 on November 25, 2017, 07:19:52 PM
Ok, well at least I know it's not just me  ;D
Title: Re: Trouble viewing profiles
Post by: Becca Blast! on November 25, 2017, 07:27:34 PM
It must be connected with the gateway/access issues we were having earlier.  I'm alerting the admins.
Title: Re: Trouble viewing profiles
Post by: Stephanie Gibson v2.0 on November 25, 2017, 07:29:10 PM
Thank you Becca!  :-*
Title: Re: Trouble viewing profiles
Post by: Jackflash Jump on November 25, 2017, 07:30:40 PM
Here's hoping it's an easy fix!  My first fear was to recall the attack the site suffered earlier this year.  :(
Title: Re: Trouble viewing profiles
Post by: Busty Judy D on November 25, 2017, 10:24:19 PM
Same ish, send help!
Title: Re: Trouble viewing profiles
Post by: BigDevil on November 25, 2017, 10:33:41 PM
We know about the issues its a database error. I let the tech know about it. If there are any other problems let us know so we can tell him.
Title: Re: Trouble viewing profiles
Post by: Stephanie Gibson v2.0 on November 25, 2017, 10:52:55 PM
Thanks BD!  We appreciate the update and the efforts to get it fixed  :-*
Title: Re: Trouble viewing profiles
Post by: SonyaSplashDown on November 25, 2017, 11:11:15 PM
Thanks BD it's really appreciated ;-)
Title: Re: Trouble viewing profiles
Post by: Catriona Yummy Mummy wrestler on November 25, 2017, 11:18:20 PM
Much appreciated BD :)
Title: Re: Trouble viewing profiles
Post by: Vivfightz on November 26, 2017, 12:46:31 AM
Thank you BD, really appreciate ya'll's efforts.
Title: Re: Trouble viewing profiles
Post by: jagman49 on November 26, 2017, 12:54:58 AM
I'm having the same problem, can't view my profile.
Title: Re: Trouble viewing profiles
Post by: RedEnforcer on November 26, 2017, 02:13:54 AM
the Script has been changed so the meta data robots are told noidex 

<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" />
     <meta name="description" content="Profile of sexxyApril-" />
     <title>Profile of sexxyApril-</title>
     <meta name="robots" content="noindex" />


Well crap. That explains the odd symbol instead of apostrophe.
Title: Re: Trouble viewing profiles
Post by: BattleofTheSexes on November 26, 2017, 02:54:18 AM
from what I understand they are going through but timing out on your end so they look like they fail
Title: Re: Trouble viewing profiles
Post by: Nutmeg on November 26, 2017, 10:17:20 AM
Profiles are back now.
Title: Re: Trouble viewing profiles
Post by: LilMishyRocks on November 26, 2017, 10:17:56 AM
Tried posting in my poll just now.  First time after a minute or so it said there was a gateway error and it didn't post it.  I tried again and it went through.
Title: Re: Trouble viewing profiles
Post by: Becca Blast! on November 26, 2017, 02:32:48 PM
Tried posting in my poll just now.  First time after a minute or so it said there was a gateway error and it didn't post it.  I tried again and it went through.

Just as an FYI -- that on the message boards is fine.  Reloading on a person's page seems to cause a double posting. 
Title: Re: Trouble viewing profiles
Post by: BigDevil on November 26, 2017, 10:44:21 PM
Even though we are getting time out messages when sending messages they are going through. The tech knows about it and it will be fixed. As far as posting on the forum all seems to be normal.
Title: Re: Trouble viewing profiles
Post by: Nutmeg on November 27, 2017, 02:59:27 AM
We think the message time out issue is solved. Let us know if you are still getting it.
Title: Re: Trouble viewing profiles
Post by: BigDevil on November 27, 2017, 03:05:52 AM
We think the message time out issue is solved. Let us know if you are still getting it.

We will be keeping an eye on it as well.
Title: Re: Trouble viewing profiles
Post by: Dradis on December 01, 2017, 08:40:54 PM
the Script has been changed so the meta data robots are told noidex 

<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" />
     <meta name="description" content="Profile of sexxyApril-" />
     <title>Profile of sexxyApril-</title>
     <meta name="robots" content="noindex" />


Well crap. That explains the odd symbol instead of apostrophe.

Was there any update with regards to these text encoding issues?
Title: Re: Trouble viewing profiles
Post by: RedEnforcer on December 01, 2017, 08:57:15 PM
the Script has been changed so the meta data robots are told noidex 

<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" />
     <meta name="description" content="Profile of sexxyApril-" />
     <title>Profile of sexxyApril-</title>
     <meta name="robots" content="noindex" />


Well crap. That explains the odd symbol instead of apostrophe.

Was there any update with regards to these text encoding issues?

I've noticed if I post on my mobile browser, the apostrophes get switched to question marks. That's fine, I understand the reasoning.  Is that something that can be addressed? I understand if it's too complex a fix or time consuming to trace. I appreciate the work done by all to keep this place up and running. :)
Title: Re: Trouble viewing profiles
Post by: Nutmeg on December 01, 2017, 09:07:43 PM
Part of the problem i can see is it isn't  consistent. As one sees by the '''''' I can do. The mobile browser part might be a clue. Our tech doesn't have a lot of time to devote at times so if it is made as simple as possible it would be appreciated.
Title: Re: Trouble viewing profiles
Post by: RedEnforcer on December 01, 2017, 09:40:01 PM
I'm using Chrome mobile on an iPhone if that helps.
Title: Re: Trouble viewing profiles
Post by: Nutmeg on December 09, 2017, 10:16:23 PM
I'm using Chrome mobile on an iPhone if that helps.

The IPhone seems to be the issue. I post just fine using android using chrome, and a laptop using edge and chrome. And if it is a compatibility issue then either Apple or the makers of our software , SMF, have to handle that. Not much we can do on our end as far as I can tell.

It is also noting that this problem mentioned in this link sounds similar. Its workaround may work until there is a fix. https://9to5mac.com/2017/11/06/apple-typing-letter-a-i-autocorrect-bug-ios-fix/