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Festelle e-mails

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Offline ligbugs

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Festelle e-mails
« on: July 03, 2011, 05:59:27 PM »
Is anyone else out there getting a once monthly e-mail from Festelle asking if you want to keep a subscription or continue being a member of there download club when you aren't even a member. It gives an e-mail adress to reply to but the e-mails get redirected to other people who have also received this e-mail, and there cancellation requests get redirected to my inbox. Anyone else got this problem or know how to solve it. It seems inpossible to get an e-mail to Festelle.

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Offline kiwi6

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Re: Festelle e-mails
« Reply #1 on: July 04, 2011, 02:20:54 AM »
Yes,I got the same problem....Looks like they have had their site hacked and I would be really careful about replying or clicking links.In the past there has been issues with spyware/virus on their sites....I don`t know how to deal with this,but just be careful with these emails....even better,just delete them...I am sure in time Festelle will get on top of this

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Offline kiwi6

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Re: Festelle e-mails
« Reply #2 on: July 04, 2011, 02:25:09 AM »
Good Timing!   An update from Festelle, quote:.... " It has been brought to our attention that a few moronic subscribers have been flooding the mailing list with requests to remove their names from the mailing list.

 

Rather than following the simple unsubscribe instructions in the monthly opt-in/out emails they have chosen to flood the mailing list with abusive and false claims"

The notice goes on to show you how to opt out.

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Offline ligbugs

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Re: Festelle e-mails
« Reply #3 on: July 05, 2011, 09:52:13 PM »
Yes i got that e-mail sent to me too and i thought the troubles were over but today i received 2 more people wanting to cancel there subscription and they were sent to my e-mail address.