problems with catsupremetv.com

[plzdaim]

Hi all,
I have ordered and payed a download vid from calsupremetv.com
However i have not received dl links or any other means to get the
product. Tried the customer service twice, but no response.
Any other of you having trouble with one of those <producer>tv.com websites?
Regards, plz

[plzdaim]