"So you're closing down the arena?"
This is a situation that I have been trying to stave off for seven weeks now,
but it looks like time and hope are running out.
What is happening, is a website host technical foulup that has removed any access to the Arena database
since late August. I kept hoping that repeated pleas to my host technical support would have this problem
taken care of by now, but I've gotten little else besides assurances that the issue has been "escalated"
to a different, higher level of support. Escalation, but no resolution.
The database crisis has had the result of leaving me unable to administer the list of user/passwords.
I haven't been able to add any new Arena members for nearly seven weeks now.
And no end in sight to this situation.
In today's fashionable parlance, this is not a sustainable business model.
I've tried every way to work around this, but now since the webhost doesn't appear to give
a damn about fixing this, I will have to shut the Arena site down approximately 10 days
after the next update, now scheduled for October 22.
All continuing subscribers will have their rebilling suspended from this point on,
no sense in their paying again for a subscription site that at the very least must
be itself suspended. These subscribers will retain Arena access until the day
it goes into hiatus.
Whether I can resurrect the Arena at some future date, I don't know. It may have to
be re-established under a different directory (in other words, no longer
under jmrolen.com/arena), but that promises to be a long and laborious process.
I regret that things have come to this, but there is little else I can do right now
without the web hosting technical support making some serious effort to
fix this. They still have some time to produce a miracle.
JMR
