i have purchesed five video's whit them and i loved it, you have to send them a email after which you get a link [http://www.hyxxlearning.com] on this you have to register, after this you can login and pick the video you have picked out their other preview site and you can order it. when you buy a video you first have to download a special player your security programs probably don't like this and it is fully in Chinese, when you order you See a download link and at the top a username and password, write it down otherwise it doesn't Play. leaves me whit one thing they have worked on their sites or they have problems whit paying Chanels because it is not possible to buy whit them for several weeks now, GOOD LUCK.